FY 2015-19 City Council Strategic Plan for Parks and Recreation

This document is an excerpt of the complete City Council Strategic Plan. Portions of the Strategic Plan were extracted that pertains only to the Parks and Recreation Department. Please visit the full Council Strategic Plan on the City website here.

 

FY 2015-19 City Council Strategic Plan – Parks & Recreation by Date 

4/28/14

Vision

The Magic City:  A diverse, welcoming community where people prosper and business succeeds.

 Values

We, the City Council and staff of the City of Billings, affirm that we perform all of our duties embracing the following values:

  • Integrity: Through accessibility and transparency, we earn the trust of the community to which we are responsible.
  • Collaboration: We commit to provide opportunities to achieve common goals through positive communications and interaction with individuals, and with public and private organizations.
  • Stewardship: We plan and manage resources effectively, responsibly and efficiently.
  • Service: We deliver services with courtesy and respect while meeting our customers’ needs.

 

Strategy 1:  Honest Responsive Government

  • Goal 1:  A value-centered organization with policies and procedures that promote responsibility, accountability and trust.

  • Objective 1: Strengthen/ensure the public trust by governing effectively.
    • Action 3: Distribute City of Billings’ Vision/Values/Goals Statement to all employees and the public.

                      a) Dialog with employees and institutionalize the Values.

Values and Strategic Plan will be distributed to employees, such as with paychecks.  City Administrator and Dept. Directors will schedule meetings at employees’ workplaces to present and discuss the material and respond to questions.  All departments.  FY 15.

                       c) Post in prominent city government locations, including the website, council chambers, etc. (upon Council approval).   All departments. FY 15.

  • Objective 2: Support decision-making with timely and accurate short-term and long-range analysis.
    • Action 2: Complete a Priority Based Budgeting review based on the revised Strategic Plan, to determine the order in which programs will be funded if resources are limited or new    programs are desired.  All departments.  FY 15.

  • Objective 1: Strengthen/ensure the public trust by governing effectively.
    • Action 3: Revise Employee Recognition Program

                    a)  Recommend ways of standardizing rewards and levels of recognition across the organization.  All departments.  FY 16.

  • Objective 3: Improve public engagement in City decision making.
    •  Action 1: Investigate the feasibility and benefits of broadening the City’s use of social media.  All departments.  FY 16.
    •  Action 2: Continue transitioning to new Innoprise and Public Safety computer software (which will provide the information needed for improved public    communication/information).  All departments.  Ongoing.

 

Strategy 2:  Comprehensive, Orderly Growth

  • Goal 1: Comprehensive, cost-effective, and orderly growth.

  • Objective 1: Manage growth in a way that protects the existing community.
    • Action 1: Prepare a comprehensive Growth Policy focused on existing service gaps in City Growth areas (Growth Plan).  All departments.  FY 15.

  • Objective 2: Identify, assess, and establish a level of service for City Departments and determine funding needs to achieve those levels.
    • Action 1: Determine acceptable level of city services and analyze service costs to better evaluate where growth should occur in the most efficient way.  All departments.  FY 16.
    • Action 2: Investigate funding strategies, such as:

                            a) Fee adjustments that accurately reflect the cost of providing service.   All departments.  FY 17.

                            b) Voted, general obligation bonds for funded capital improvement projects.   All departments.  FY 17.

  • Objective 1: Manage growth in a way that protects the existing community.
    • Action 3: Identify areas that are favored for future growth through the Annexation Policy. Planning/PRPL/Public Works/Fire/Police/MET/Administration.  Ongoing.

Goal 2: A customer-friendly development process.

  • Objective 1: Enhance service quality.
    • Action 1: Assess the current development review process to identify strengths and weaknesses, using methods such as:

             a)  Conduct independent review of the staff and process.

     b) Evaluate review findings.

             c) Develop strategies to address findings.

     d) Implement strategies to address customer needs and improve internal process.

Planning, Public Works, Fire, Administration, Development Process Advisory Review Board (DPARB) & PRPL.  Sequential reviews through FY 20.

 

Strategy 3:  Transportation

Goal 1: A comprehensive, multi-modal transportation system that supports the Growth Policy to accommodate the future needs of our residents and business community.

  • Objective 1: Improve transportation in Billings.
    • Action 2: Continue adding to the City’s network of trails and sidewalks to improve pedestrian access.  Planning, Public Works, & PRPL.  Ongoing.

 

Strategy 4:  Sustainable Economic Development

Goal 1: Further economic vitality of Billings and the greater region by fostering community partnerships, and maintaining a strong and efficient infrastructure.

  • Objective 3: Work with organizations to publicize historic aspects and cultural advantages of Billings.
    • Action 3: Identify future uses/management of the Babcock Theater, scheduled to be turned over to City in 2017.  Council/Legal/Administration & PRPL.  FY 16.
    • Action 4: Investigate the feasibility of a public recreation center.  PRPL & Finance.   FY 18.

  • Objective 1: Continue formal collaborative relationships with Big Sky Economic Development Authority (BSEDA), the Chamber of Commerce and other economic entities to ensure a united, coordinated approach to helping business grow and thrive.
    • Action 1: Identify and support projects (Such as Billings Livability Partnership and Think Billings) that promote a competitive and sustainable community.  Administration, Planning, PRPL, & MET.  Ongoing

  • Objective 3: Work with organizations to publicize historic aspects and cultural advantages of Billings.
    • Action 1: Continue work as liaisons to the Cultural Partners, the Yellowstone Historic Preservation Board and the Convention and Visitors’ Bureau.Council/Library/Planning/PRPL & Administration.  Ongoing.
    • Action 2: Continue work on relationships with Moss Mansion, the Alberta Bair Theatre, the Depot Montana Avenue and Zoo Montana. Council/Library/Planning/PRPL/Public Works & Administration.  Ongoing.

  • Objective 5: Enhance economic growth by ensuring infrastructure availability.
    • Action 3: Ensure adequate funding is available to maintain and repair existing City infrastructure.  Finance/Legal/ Administration/Public Works, PRPL & Airport.  Ongoing.
    • Action 4: Continue to develop the transportation system to accommodate both commercial and commuter needs.  Public Works/Airport/PRPL & Planning.  Ongoing.

 

Strategy 5:  Involved, United Community

Goal 1: Support the community-wide visioning process.

  • Objective 1: Create common ground with other community organizations and their strategic planning/visioning processes.
    • Action 2: Discuss the future of Neighborhood Task Forces.  Council & All Departments. FY 16.

  • Objective 3: Conduct a citizen survey every 3 to 5 years to determine public understanding of and satisfaction with City services.
    • Action 2:Use survey results to plan for more efficient future government services. All City departmentsFY 17.

  • Objective 1: Create common ground with other community organizations and their strategic planning/visioning processes.
    • Action 1: Develop communication strategies to inform community organizations of City initiatives (mill levy increases, growth planning, capital improvement planning).  All DepartmentsOngoing.

  • Objective 2: Review citizen participation in advisory boards, commissions and other volunteer capacities to improve public understanding of and involvement in government functions.
    • Action 3: Provide volunteer opportunities.  Planning/Police/ Library & PRPL.  Ongoing.

 

Strategy 7:  Quality of Life

Goal 2:  Continue to preserve and expand the City’s recreational and library facilities for the benefit of residents.

  • Objective 2: Plan for adequate parks, open space and trails infrastructure city wide.
    • Action 1: Identify appropriate locations for future parks and trails through the update of The Comprehensive Billings Parks, Recreation and Open Space Master Plan. PRPL. FY15.
    • Action 2: Develop park acquisition and development guidelines.  PRPL & Planning. FY15.

a)   Coordinate with City/County Planning to identify appropriate size and location of parkland to provide adequate parks, open spaces and recreational opportunities     throughout the City.

Goal 3:  Ensure the Parks and Recreation Department has the facilities, equipment, staff and training to provide high quality services.

  • Objective 2: Enhance Parks and Recreation services and encourage community involvement through the recruitment, retention, and engagement of volunteers.
    • Action 1: Recruitment/Engagement:  Setup online volunteer registration, project selection and records management that is accessible and user friendly for citizens.  PRPL. FY15.

  • Objective 6: Promote, encourage and develop city wide landscaping and tree planting to make the community more attractive.
    • Action 1: Develop and implement a city wide Urban Forestry Strategic Plan.  PRPL.  FY15.

  • Objective 5: Plan for and promote more and proper use of Natural Area parklands throughout the community
    • Action 1: Develop and implement a Park Natural Area Management Plan.  PRPL.  FY16.
    • Action 2: Develop and implement a Noxious Weed Management Plan.  PRPL.  FY16.

  • Objective 1: Ensure that the Parks and Recreation Department meet all national standards of best practices.
    • Action 1: Complete agency accreditation process.  PRPL. FY17.

  • Objective 5:  Plan for and promote more and proper use of Natural Area parklands throughout the community.
    • Action 3: Inventory, develop and manage single track bike/hike trails in Natural Areas.  PRPL.  FY17.

  • Objective 6: Promote, encourage and develop city wide landscaping and tree planting to make the community more attractive.
    • Action 2: Review, rewrite and implement city wide Landscaping Codes.  PRPL, Planning & PW.  FY17.
    • Action 3: Develop and implement and city wide Noxious Weed Management Plan.  PRPL.  FY17.

  • Objective 8: Provide an aesthetically pleasing public cemetery and cost effective funeral services.
    •  Action 1: Prepare section 15 for graves.  Cemetery.  FY18.

Goal 2:  Continue to preserve and expand the City’s recreational and library facilities for the benefit of residents.

  • Objective 2: Plan for adequate parks, open space and trails infrastructure city wide.
    • Action 3: Coordinate with City/County Planning and the Alternate Modes Coordinator to implement trail connectivity and access in and from parklands.   PRPL & Planning. Ongoing.
    • Action 4: Continue the maintenance upgrade and replacement of existing park and trail infrastructure through the ongoing City Wide Park District #1.  PRPL. Ongoing.

 

Goal 3:  Ensure the Parks and Recreation Department has the facilities, equipment, staff and training to provide high quality services.

  • Objective 2: Enhance Parks and Recreation services and encourage community involvement through the recruitment, retention, and engagement of volunteers.
    • Action 2:Engagement:  Expand and diversify volunteerism by establish ongoing relationships and partnerships with community groups such as colleges and universities, clubs, and churches.  PRPL. Ongoing.
    • Action 3: Recruitment:  Promote and market volunteer programs and opportunities through tradition and social media outlets.  PRPL. Ongoing.
    • Action 4: Retention: Develop a volunteer recognition program and provide volunteers with meaningful and engaging opportunities.   PRPL. Ongoing.

  • Objective 3: Provide lifelong recreational opportunities for community residents.
    • Action 1: Investigate potential partnerships for program growth and development.  PRPL. Ongoing.
    • Action 2: Develop a marketing plan that includes a multitude of different delivery points, including social media, broadcast media, print media, internet/website, and outdoor display.  PRPL.  Ongoing.

  • Objective 4: Plan for adequate parks, open space and trails infrastructure Citywide.   PRPL.  Ongoing.

  • Objective 7: Continue to improve response to public safety issues in City parks.
    • Action 1: Recruit and train citizens for the volunteer ranger program.  PRPL. Ongoing
    • Action 2: Develop communications and coordination strategies with public safety entities.  PRPL, Police & Fire. Ongoing.
    • Action 3: Focus on continuous employee development and innovation in order to ensure staff is prepared to recognize and respond to public safety issues.  PRPL, Fire & Human Resources. Ongoing.

 

Strategy 8:  City Infrastructure

Goal 1: Provide Understandable Infrastructure Program

  • Objective 1: CIP Source of Infrastructure Program
    • Action 1: Program infrastructure based on Long & Short Term Planning Documents.  Airport, Public Works, Planning, PRPL, Parking & Facilities.  Ongoing.
    • Action 2: Prioritize programs based on:

                            a)      Maintaining existing infrastructure.

                            b)      Improving existing infrastructure.

                            c)       Planning new infrastructure

Airport, Public Works, Planning, PRPL, Parking & Facilities.  Ongoing.

 

Goal 2:   Provide Sustainable funding

  • Objective 1: Establish financial plan for infrastructure program
    • Action 1: Develop Infrastructure Replacement Program.  Finance, PRPL, Airport & Public Works.  Ongoing.
    • Action 2: Establish annual inflationary adjustments for infrastructure programs.  Finance, PRPL, Airport & Public Works.  Ongoing.
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